1. Information We Collect
Under 777hi's Privacy Policy, we only collect the information needed to provide you with the best service. The types of data collected and the reasons are detailed below:
| Type of Information | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, identity document | Age Verification & KYC |
| Contact Information | Mobile Number, Email | OTP verification and notifications |
| Financial Information | Mobile Banking Number | Payment Processing |
| Device Information | IP address, browser type | Security & Fraud Prevention |
| Gaming Activity | Bet History, Wins & Losses | Service Improvement & Responsible Gaming |
2. How Information Is Collected
777hi collects your information in several ways. In every case, data is only collected with your consent:
- During Registration: When you create an account on 777hi, the required information is collected directly from you.
- Transaction Time: Payment-related information is collected during deposits and withdrawals.
- While Using the Platform: Data such as which games you play and how long you use the platform is recorded automatically.
- Through cookies: Cookies are used to remember your browser session and preferences.
- To reach support: When you contact our support team, those conversations are recorded and retained.
3. How Information Is Used
777hi uses collected data solely for the purposes listed below. Data is never used beyond what is stated in this privacy policy:
- To create, manage, and secure your account.
- To process deposit and withdrawal transactions.
- To send bonus and promotion offers (you can opt out at any time).
- To detect suspicious activity and protect your account.
- To meet legal obligations and respond to regulatory authority requests.
- To personalize your gaming experience and improve the platform.
- To monitor and support Responsible Gaming programs.
4. Data Sharing Policy
777hi strictly controls the sharing of information with third parties. Data may only be shared in the following limited circumstances:
- Payment Processor: Only to process transactions with payment gateways such as bKash, Nagad, and Rocket.
- Law Enforcement: When required by court order or government directive.
- Security Partners: Only the minimum information necessary for fraud detection.
- Technology Service Providers: For server and hosting operations, under strict confidentiality agreements.
In all of the above cases, third parties are required to comply with 777hi's privacy standards and may never use your information for their own purposes.
5. Cookies & Tracking Technologies
777hi uses cookies and similar technologies on its website. These help keep your browsing experience smooth and ensure security:
- Session Cookie: Used to remember your login status. Cleared when the browser is closed.
- Preference Cookies: To save your language and settings.
- Security Cookies: To prevent unauthorized access to your account.
- Analytics Cookies: To understand platform usage patterns — without any personal identification.
You may disable cookies in your browser settings, though doing so may limit some features.
6. Data Security Measures
777hi uses internationally recognized technology to protect your data. Our security framework consists of the following layers:
- SSL/TLS Encryption: All communications on the website and app are encrypted.
- AES-256 Data Encryption: All stored sensitive data is encrypted.
- Two-Factor Authentication (2FA): OTP-based security for your account.
- Firewall & DDoS Protection: Server-level attack prevention.
- Regular Security Audits: Regular testing conducted by external experts.
- Restricted Staff Access: Only authorized personnel have access to sensitive information.
7. Your Privacy Rights
Under 777hi's Privacy Policy, you have the following rights. Contact our support team to exercise any of them:
Right to Access Your Data
You may request to know what personal information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data after your account is closed.
Right to Restrict Processing
You may request that we stop using your information for specific purposes.
Right to Export Your Data
You may request your data in a portable format.
Right to Opt Out of Marketing
You can opt out of promotional messages and emails.
8. Protection of Minors' Data
777hi strictly prohibits accounts for anyone under 18. We do not knowingly collect personal information from minors. If any minor's data has been collected accidentally, we will immediately delete it and close the account upon notification by a guardian.
Parents are encouraged to use parental controls on their devices to prevent children from accessing 777hi.
9. Data Retention Period
777hi does not retain your information longer than necessary. The general policy is:
- All data is retained for the duration your account remains active.
- After account closure, data is retained for up to 3 years as required by law.
- Transaction records are retained in accordance with financial regulatory requirements.
- Marketing data is deleted immediately after you opt out.
- After the designated period, all data is securely and permanently destroyed.
10. Policy Changes
777hi may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or a platform notification. The effective date of any change will always be shown at the top of the page. Continued use of the platform constitutes your acceptance of the updated policy.
11. Contact & Complaints
For any privacy-related questions, requests, or complaints, please get in touch with us. We typically respond within 48 hours: